• Follow up with escrow, title, and brokerages to obtain required confirmations and update timelines • Keep approved deals moving toward same-day or next-day funding • Confirm commission amounts, closing dates, and documentation accuracy • Track and communicate delays, cancellations, and updated closing dates • Identify issues that may delay funding or repayment and resolve them proactively • Coordinate next steps with agents when deals are delayed or fall out • Assist with repayment follow-up after closing • Maintain accurate documentation and compliance throughout each file • Update Salesforce as transactions progress • Support operations, accounting, and collections teams as needed • Build strong relationships with agents to improve speed and increase repeat usage