Outbound Sales Specialist
Location
United States
Posted
11 days ago
Salary
Not specified
High School1 yr expExperience acceptedEnglish
Job Description
• Conducting outbound and receiving inbound calls and determining the proper action for each.
• Recording information and maintaining this department's procedures and policies.
• Providing excellent customer service and assisting policyholders as needed.
• Maneuvering within CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
• Making outbound calls to newly issued businesses to welcome them to Globe Life Family and ensure their policy is accurate.
• Explaining policy benefits to potential customers.
• Completing necessary paperwork when needed.
• Assisting with correspondence and error corrections for policy service.
• Heavy outbound/inbound telecommunication and moderate writing.
• Heavy phone and PC usage.
• Sitting still for extended periods of time.
Job Requirements
- High School diploma or equivalent.
- 1+ years of sales experience or 1+ years in a professional call center environment with sales responsibilities.
- Licensed in Life, Accident, and Health Insurance is preferred but not required.
- 1+ years of outbound/inbound sales call center experience preferred.
- Telecommunications sales experience is a plus.
- Life and Health insurance background with knowledge of insurance products and sales strategies preferred, but not required.
- Proven track record of meeting or exceeding sales targets and quotas.
- Strong persuasive communication skills, both written and oral, with the ability to build rapport quickly.
- Excellent phone presence, able to engage prospects and close sales.
- Must be comfortable processing sales transactions via credit card and bank draft payment options.
- Strong objection-handling skills and ability to overcome customer resistance.
- Ability to identify customer needs and match them with appropriate insurance solutions.
- Results-driven mindset with focus on revenue generation and conversion rates.
- Ability to work in a fast-paced, quota-driven environment while maintaining professionalism.
- Strong decision-making skills with the ability to recognize sales opportunities and act decisively.
- Proficient with CRM systems and sales tracking software.
- Ability to multitask between lead management, sales calls, and follow-up activities.
- Competitive attitude with a customer-centric approach to sales.
- Must maintain the confidentiality of customer and sales information.
Benefits
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
