Twilio
Build the future of communications.
Principal Presales Engineer
Location
California + 10 moreAll locations: California, Colorado, Hawaii, Illinois, New Jersey, New York, Maryland, Massachusetts, Minnesota, Vermont, Washington
Posted
6 days ago
Salary
$138.9K - $192.9K / year
Bachelor Degree8 yrs expEnglishAngularJavaJava ScriptNode.jsPHPPythonReactVue.js
Job Description
• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
• Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively
• Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
• Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation
• Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
• Be proactive, energetic, deeply passionate, and a resourceful thinker, equipped with the skills to accomplish tasks and lead others to success
Job Requirements
- Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences
- Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
- Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers.
- Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy.
- Superior written and verbal communication skills, effectively communicates strategic vision, inspires and influences others internally and externally at all organizational levels.
- Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests.
- Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment.
- Previous software development experience in one or more of the following areas:
- Backend (Java, C#, Node.js, Python, PHP)
- Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
- Experience building with REST APIs
Benefits
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Generous time off