• Design, implement, and maintain Uncountable's Quality Management System (QMS) aligned to relevant standards (ISO 9001, ISO 13485, 21 CFR Part 11, GAMP 5, etc.) • Develop and maintain quality documentation including SOPs, work instructions, validation protocols (IQ/OQ/PQ), and quality plans • Lead software validation efforts to support customers in regulated environments (pharma, biotech, medical devices, and beyond) • Partner closely with Sales and Customer Success to help win deals in validated environments by responding to quality questionnaires, RFPs, and audit requests • Support customer audits and inspections; serve as the internal SME on quality and compliance topics during customer conversations • Own our supplier quality process, including third-party vendor assessments • Identify and drive continuous improvement initiatives across internal processes • Build quality training programs and foster a quality-first mindset across the organization