• Create a shared vision and cohesive roadmap for HubSpot’s Voice Intelligence platform as a core member of the Product Triad (Product, UX, Engineering). • Drive alignment, set goals, and motivate cross-functional partners across the company. • Lead the development of AI-powered voice agents that execute real business actions such as qualification, scheduling, routing, and CRM updates with high reliability. • Own the real-time intelligence layer that extracts, structures, and surfaces contextual call data during live conversations. • Enable in-the-moment assist, coaching, sentiment analysis, and post-call insights across Service Hub and Sales Hub. • Establish standards for voice reliability, compliance, monitoring, and transparency to ensure customer trust at scale. • Partner closely with teams across Customer Agent, AI Platform, Conversation Intelligence, Sales, Service, Customer Success, and CRM. • Define and evolve APIs and reusable frameworks that enable other HubSpot teams to build voice-powered experiences. • Engage directly with customers to understand their journeys and workflows, using insights and data to reduce manual work and improve rep performance. • Guide new product ideas from initial concept through launch, iteration, and adoption.