Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.
We are building a high performing sales team at Sendbird and are currently looking for an experienced Enterprise Account Executive who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people.
For this role, we are prioritizing candidates located in the Central or East coast. Please see the list of cities in the application questions below.
What You Will Do
Close enterprise level customers in a fast paced and high-intensity environment
Focus on an outbound, self-sourced approach
Quickly build and nurture a 3-5x qualified sales pipeline
Maintain extremely high level of customer focused readiness and activities
Navigate multi-threaded conversations in top tier companies
Be willing and able to help grow the company in a multifaceted environment
What You Bring To The Table
Strong alignment with company values
Even Better If You Offer
Formal SaaS sales training in an extremely competitive sales environment
Experience at a top-notch professional firm (investment banking, management consulting, etc)
Previous experience selling AI or Customer Support/Experience software.
Experience selling to enterprise-level developers and product teams
Experience in vertical industries (communities, live-streaming, on-demand, ecommerce, gaming, etc.)
What We Offer Includes (but is not limited to)
20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, plus 2 rest/rejuvenation and birthday days off
Company subsidized medical, dental, vision insurance
Flexible spending accounts
Parental leave
Life and disability insurance
Be Your Best Self
: An annual stipend of $3,500 (prorated after 3 months) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
Pay Transparency
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $230,000 - $300,000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.