ClassLink’s mission is to empower educators to improve learning through innovative systems and services.

Director of Design Innovation – AI

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteTeam 51-200Since 1998H1B SponsorCompany Site LinkedIn

Location

United States

Posted

16 days ago

Salary

$120K - $165K / year

Bachelor Degree8 yrs expEnglishJava ScriptReact

Job Description

• Define and own the design vision for ClassLink's AI-powered products • Lead the design of novel AI interaction patterns including conversational interfaces • Develop design frameworks that build trust with school districts, educators, and administrators • Provide strategic and hands-on UI/UX design leadership across ClassLink's product suite • Leverage AI-powered design and coding tools to accelerate prototyping • Lead research initiatives to understand how educators, IT administrators, district leaders, and students perceive, trust, and interact with AI features • Collaborate with security, compliance, and AI engineering teams to ensure AI interfaces surface appropriate guardrails • Work closely with AI engineering, product management, security, compliance, and district-facing teams • Build, lead, and mentor a design team focused on AI product experiences • Establish design processes, review cadences, and quality standards for AI product design • Ensure all AI-powered experiences meet WCAG accessibility standards • Translate complex AI capabilities into clear, compelling narratives for stakeholders • Stay current with the rapidly evolving landscape of AI interaction design

Job Requirements

8+ years of professional UI/UX design experience, with at least 3 years in a design leadership or management role overseeing a team of designers.
At least 2 years of experience designing AI-powered product experiences, including conversational interfaces, intelligent assistants, agent-based workflows, or other LLM-driven features.
Demonstrated hands-on proficiency with AI-assisted coding and design tools (e.g., Cursor, GitHub Copilot, Claude, Figma AI, v0, or similar) used to accelerate prototyping and product development.
Strong portfolio demonstrating excellence in UI/UX design across complex, multi-user product ecosystems — ideally including SaaS or platform products.
Experience establishing and scaling design systems and component libraries across product teams.
Deep understanding of AI interaction design patterns including conversational UI, agent transparency, progressive trust, confidence visualization, human-in-the-loop controls, safe failure modes, and error recovery.
Demonstrated experience designing and shipping complex SaaS products, ideally in enterprise or regulated environments.
Experience conducting and leading user research, usability testing, and data-informed design iteration.
Familiarity with front-end technologies (HTML, CSS, JavaScript, React, or similar) sufficient to collaborate effectively with engineers and to leverage AI coding tools for rapid prototyping.
Experience designing for accessibility (WCAG compliance) and inclusive design principles.
Experience working in regulated environments, preferably involving student data privacy (FERPA, COPPA) or similarly regulated industries (healthcare, finance, government).
Strong understanding of how AI systems work at a conceptual level — including LLMs, RAG, agentic architectures, and tool use that is sufficient to design informed, technically grounded user experiences.
Excellent communication and presentation skills, with the ability to articulate design vision and rationale to engineering, product, executive, and district stakeholders.
Demonstrated ability to lead cross-functional initiatives and influence product direction at the organizational level.

Benefits

Generous Paid Time Off : 4+ weeks of vacation and 13+ paid holidays
Parental Leave : 12 weeks fully paid for all parents
Retirement : 401(k) with 0.5:1 company match
Comprehensive Health Coverage : Medical, dental, and vision plans
Insurance : Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance
Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
Lifelong Learning: Tuition reimbursement for continued education
Growth & Development: Coaching and internal programs to support career and personal growth
Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
Connection & Community: Annual company retreats and team events with bright, fun coworkers

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