Our mission is to transform how people and machines work together to push the boundaries of human productivity. A leader in Industrial AI, Augury helps the world’s manufacturers leverage real-time production insights to drive new levels of efficiency. Combining predictive and prescriptive AI technology with industry expertise, production teams can proactively address alerts, minimize downtime, reduce asset costs, and maximize yield and capacity. Our customers achieve payback in six months or less, enabling global scale. We're looking for team members excited to partner with the world's manufacturers and build the future of production together. As a Field Engineer, you will be the face of Augury in the field, traveling extensively primarily across the United States, but also globally, to install, implement, and support our solutions. This role requires a unique blend of mechanical aptitude, technical expertise, and customer-facing professionalism. You will ensure our hardware and services are deployed correctly, operate reliably, and deliver measurable value to customers. This position is based in Chicago, IL, or Houston/Dallas, TX and requires residence within one hour of a major airport. A Day in Your Life Travel 80–90% of the time to support customer sites Install and implement Augury’s hardware and services in industrial environments Partner with customers (external and internal) to ensure successful deployments and ongoing satisfaction Manage administrative responsibilities, including service reports, customer action lists, inventory returns, and asset tracking Collaborate with Reliability Systems Managers to optimize product performance and customer outcomes Conduct site surveys, customer training sessions, and technical scoping calls Review weekly and monthly plans and organize field activities in alignment with Field Operations guidelines Document field activities and customer interactions accurately in the CRM system Respond to escalations from Service Management as needed What You Bring