• Effectively communicates with prospective or current customers through emails and inbound or outbound calls. • Responsible for developing the quote for the customer. • Manage a high volume of inbound/outbound phone and email contacts. • Easily navigate through multiple systems and websites. • Understand customers’ needs to receive all required information needed to develop quote. • Develop the quote which will need to include local requirements, applicable ancillary fees and mapping out trips. • Enters and sends booking invitations to locations with available capacity. • Presents quote to customer and ensures understanding. • Notifies leadership if a rebate is needed. • Responds to customer inquiries and problems providing timely and accurate information.