AMR Management Services

Helping Associations Change The World!

Program Manager

Program ManagerProgram ManagerFull TimeRemoteTeam 51-200Since 1997H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Ensures that programs, activities, and services needed to fulfill the service agreement are performed to meet AMR’s obligations. • Serves as primary staff liaison to assigned committees and assists them in executing their goals and objectives. • Committee responsibilities include scheduling/coordinating meetings, drafting agendas in collaboration with committee chair, taking minutes and following up on action items. • Manages all aspects of podcasts and webinars in coordination with committee chairs. • Manage Association website - update content, contribute to content creation, answer inquiries, ensure news/events and job board are updated; remove/hide outdated pages, monitor, and report on website analytics. • Manages all aspects of online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary. • Develop and foster partnerships with key association contacts, sponsors, and partnerships. • Manage association communications including print, online and social media platforms, recognizing and sharing content applicable to the association on a consistent schedule, monitor, report on analytics and implement strategies to maximize the association’s influence and reach. • Provide a high level of customer service and monitor and respond timely to all member inquiries and requests (phone, email, web form). • Provides conference support (pre, post and on-site) as assigned – manage speakers and sponsor programs, serve as staff liaison to program committee, create content for marketing materials, collect presentations, etc. • Work independently as an individual contributor requiring little supervision/oversight but also have the ability to work collaboratively internally and with volunteer leaders as a strong team player.

Job Requirements

  • Bachelor’s degree preferred.
  • Five years or more of related experience in a similar business or industry.
  • Prior association or association management experience a plus.
  • Excellent time management skills – ability to organize and manage multiple projects/priorities.
  • Proven ability to manage multiple, concurrent projects in a fast-paced environment within expected deadlines and budgets.
  • Demonstrated superior level of customer service and time management.
  • Proficient knowledge of Microsoft 365 and its applications.
  • Excellent interpersonal and communication skills including strong oral and written communication skills.
  • Self-motivated to find and offer solutions to problems.
  • Flexibility to accommodate the schedules of association leaders will be essential.
  • The position will require availability for evening and weekend meetings and occasional travel for webinars, conferences, and board meetings.

Benefits

  • Remote Work: Work from home
  • Flexible Schedules: Options for half-day Fridays.
  • Generous PTO: 5 weeks of paid time off.
  • Holidays: 14 paid holidays, including time off between Christmas and New Year's.
  • Parental Leave: Paid leave for new parents.
  • Comprehensive Coverage: Health, dental, vision, life, and disability, plus a 401k plan.
  • Team Events: Enjoy virtual team activities.
  • Company Culture: Collaborate with passionate professionals dedicated to achieving exceptional results.

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