• Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client-ready when finalized • Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process • Update and annotate the corporate case management system with investigative notes and upload/save completed/edited reports • Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation • Work closely with team members, regional managers, and service line directors