• Design user-centered experiences for web-based workforce management products, including workflows, interactions, and visual interfaces • Partner with Product Managers to deeply understand problem statements, user pain points, and desired outcomes before proposing design solutions • Conduct and synthesize user research, usability testing, and feedback to inform design decisions • Create wireframes, user flows, prototypes, and high-fidelity designs using industry-standard tools (e.g., Figma) • Translate complex workforce management workflows into simple, intuitive user experiences • Collaborate closely with Engineering to ensure designs are technically feasible and implemented with fidelity • Iterate on designs based on feedback, data, and evolving product requirements • Contribute to and helps maintain design systems, style guides, and UX standards • Advocate for accessibility, usability, and inclusive design best practices • Document design rationale, decisions, and trade-offs with clarity and care • Participate actively in product discovery, sprint planning, reviews, and retrospectives • Demonstrate ownership and accountability for design outcomes, proactively identifying opportunities for improvement • Perform other duties as assigned.