• Drive operational excellence and systematic discipline across all aspects of product development at Mimecast • Create the frameworks, processes, and data infrastructure that enable the Product & Engineering organization to execute with precision • Establish metrics, KPIs, and dashboards that provide real-time visibility into product health, adoption, and impact • Create standardized processes for customer feedback collection, feature validation, and Go/No-Go decisions • Drive product governance across four business units while maintaining consistency with organizational strategy • Own the quarterly roadmap planning process, ensuring alignment with strategic priorities and realistic capacity planning • Conduct rigorous analysis on feature adoption rates and product utilization metrics • Support competitive analysis and positioning decisions against direct competitors • Partner with Engineering, Design, Customer Success, and Go-to-Market teams to optimize handoffs and execution • Build data infrastructure and self-service analytics that enable product managers and leaders to make informed decisions • Establish mechanisms for continuous customer voice integration into product decisions • Conduct win/loss analysis and competitive intelligence synthesis to inform positioning • Provide analytical rigor to M&A; evaluation processes and integration planning • Support pricing strategy optimization and customer segment analysis