• Own and proactively evaluate, negotiate and resolve auto injury claims in various stages of the claim, from unrepresented to represented to early litigation stages, primarily third-party automobile claims • Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws and regulations • Responsible for an inventory of primarily attorney represented and legal claims • Able to identify high-risk matters and keep appropriate suspense and actions to reduce unnecessary legal or monetary exposure • Draft coverage position letters and correspondence as needed • Control claim costs and expenses to the extent possible • Able to work across teams in the claim department collaboratively and mentor personnel on coverage and liability concepts, driving accurate decisions and settlement amounts • Identify process improvements to increase efficiency and improve business outcomes • Assist in responding to attorney, regulatory, producer and consumer inquiries