Bounteous

Creating digital solutions for today's challenges and tomorrow's opportunities.

Associate Director, Customer Journey Analytics – Contract

ContractRemoteTeam 501-1,000Since 2003H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

Not specified

Bachelor Degree8 yrs expEnglish

Job Description

• Lead, grow, and develop analytics project teams and guide the vision for Adobe Customer Journey Analytics clients at Bounteous • Collaborate with stakeholders to gather business questions and requirements, then develop comprehensive measurement strategy and implementation plans • Collaborate within multi-disciplinary teams to drive a unified vision for our clients • Identify gaps throughout the customer experience and recommend best-in-class solutions • Ensure client expectations are met and results are delivered on time • Articulate complex ideas in a clear and concise manner, both in speech and writing; tailor messages accordingly • Exemplify good consulting skills, diplomacy, and effective messaging; mentor team members • Adapt to a fast-paced work environment and overcome technical and business challenges • Travel as needed to visit prospects and clients and build rapport with global team members

Job Requirements

  • College degree (required) plus at least 8+ years of relevant work experience in marketing, consulting, and/or media
  • 3+ years managing teams, including leading projects, mentoring team members and building processes
  • Deep expertise in Adobe Customer Journey Analytics with experience building brand new installations, having implemented, configured, and customized the tool. Certification preferred
  • Built out measurement plans, analytics documentation, custom dashboards and lead client success reviews to drive insight of site performance and the overall customer journey
  • Experience with analytics integrations and knowledge of Adobe products such as Adobe Experience Platform (AEP), Adobe Real-Time Customer Data Platform (RT-CDP), Adobe Journey Optimizer (AJO) preferred

Benefits

  • Equal opportunity employer
  • Willing to sponsor employment visas

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