Business Operations Lead – Virtual Health
Location
District of Columbia + 1 moreAll locations: District of Columbia, Massachusetts
Posted
44 days ago
Salary
$115.2K - $158.4K / year
Seniority
Senior
Job Description
Job Requirements
- Bachelor’s degree (Master’s preferred)
- 7+ years of experience leading clinical call centers, virtual care operations, or healthcare engagement programs
- Strong understanding of call center operations impacts
- Expertise in dialer logic, campaign optimization, workforce management, and scheduling
- Proven ability to own outcomes in complex healthcare environments
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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