• Serve as primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs) • Educate HCPs on product coverage and reimbursement processes • Collaborate with field support team members and serve as reimbursement expert • Address critical access and affordability issues for patients • Conduct field-based reimbursement and access support • Maintain strong relationships with customers in Immunology accounts • Manage territory logistics and account business planning