• Develops, implements, and maintains quality assurance/configuration management programs in support of a variety of software, hardware, and services. • Establish standards for life cycle, documentation, development methods, testing, and maintenance. • Develops and defines major and minor characteristics of quality/configuration management (including metrics and scoring parameters) and determines requisite quality control/configuration management resources for an actual task order. • Conducts or participates in formal and informal reviews at predetermined points throughout the system life cycle. • Serve as liaison between Program Management and other functional groups to resolve issues regarding quality assurance/configuration management. • Reviews and evaluates software products and services for adherence to government directives, standards, and guidelines. • May provide daily supervision and direction to support staff. • Attend requirements gathering meetings to better understand business needs, functional and system requirements.