We are looking for an experienced Material Damage Specialist (MDS) who ranks in the top quartile among their peers. The individual will be highly competitive and possess an entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their role, and can modulate between leading and following as needed. Consistently deliver client Auto Physical Damage appraisals/audits/evaluations and contacts in full conformance with state and federal regulations, defined process requirements, quality standards and business rules. Exercise appropriate discretion and judgment based upon your advanced auto physical damage knowledge. Maintain and improve service delivery that meets or exceeds contractual service level agreements (SLAs). Utilize advanced negotiation skills to improve dispute resolution with shops, carriers and claimants while controlling indemnity accuracy and overall costs. Drive to maintain required productivity standards while identifying ways to improve operational efficiencies through technology or process improvements. Maintain current home state and other company required licensing through ongoing professional development and continuing education. Maintain reliable high-speed internet connection to work virtually. Contribute to a safe and healthy work environment by utilizing tools and equipment in the most ergonomically desirable manner, consistently adhering to safety policies and procedures, and promoting safety awareness among co-workers.