Hummingbird Healthcare
Freeing you to focus on what matters most.
Senior Operations Consultant, Patient Access
Location
United States
Posted
30 days ago
Salary
$108K - $130K / year
Bachelor Degree4 yrs expEnglish
Job Description
• Deliver high-quality, outcomes-oriented work across engagements
• Partner with stakeholders to define outcomes and guide execution across workstreams
• Support client engagements focused on improving operational performance and care delivery
• Lead problem-solving efforts and produce clear, evidence-based recommendations
• Ensure recommendations remain aligned with Hummingbird’s service design
• Lead structured discovery to assess current state capabilities, workflows, and performance
• Translate recommendations into actionable plans that support implementation and adoption
• Own delivery of scoped work across engagement workstreams
• Partner with stakeholders to define engagement outcomes and performance indicators
Job Requirements
- 4–5+ years of consistent independent delivery as a consultant or as an analyst across enterprise health systems
- Deep experience with patient access operations, namely comprehensive scheduling and workflow optimization
- Strong exposure in Epic Cadence and how it relates to access optimization
- Strong problem framing and decision-making within established practices for client delivery
- Demonstrated peer mentorship or informal leadership in consulting engagements or delivery-focused teams
- Ability to own processes, functions, capabilities, and engagements
- Ability to coordinate across contributors and lead through informal influence
- Demonstrated adaptability in navigating delivery complexity, tradeoffs, or shifting priorities
- Experience mentoring peers or supporting capability-building across a consulting or client delivery team.
- Skilled communicator with both technical and non-technical stakeholders.
- Epic Cadence certification is desired.
- Experience leading small projects or workstreams in consulting, service delivery, or systems contexts
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options