Hummingbird Healthcare

Freeing you to focus on what matters most.

Senior Operations Consultant, Patient Access

Full TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

30 days ago

Salary

$108K - $130K / year

Bachelor Degree4 yrs expEnglish

Job Description

• Deliver high-quality, outcomes-oriented work across engagements • Partner with stakeholders to define outcomes and guide execution across workstreams • Support client engagements focused on improving operational performance and care delivery • Lead problem-solving efforts and produce clear, evidence-based recommendations • Ensure recommendations remain aligned with Hummingbird’s service design • Lead structured discovery to assess current state capabilities, workflows, and performance • Translate recommendations into actionable plans that support implementation and adoption • Own delivery of scoped work across engagement workstreams • Partner with stakeholders to define engagement outcomes and performance indicators

Job Requirements

  • 4–5+ years of consistent independent delivery as a consultant or as an analyst across enterprise health systems
  • Deep experience with patient access operations, namely comprehensive scheduling and workflow optimization
  • Strong exposure in Epic Cadence and how it relates to access optimization
  • Strong problem framing and decision-making within established practices for client delivery
  • Demonstrated peer mentorship or informal leadership in consulting engagements or delivery-focused teams
  • Ability to own processes, functions, capabilities, and engagements
  • Ability to coordinate across contributors and lead through informal influence
  • Demonstrated adaptability in navigating delivery complexity, tradeoffs, or shifting priorities
  • Experience mentoring peers or supporting capability-building across a consulting or client delivery team.
  • Skilled communicator with both technical and non-technical stakeholders.
  • Epic Cadence certification is desired.
  • Experience leading small projects or workstreams in consulting, service delivery, or systems contexts

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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