We are seeking candidates with previous experience in auto loan refinancing. In this role as a Senior Loan Advisor you will be handling inbound calls and warm leads (no cold calling!), consulting with and assisting customers in refinancing their auto loans. Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts Act as a product sales expert, maintaining elevated product sales attachment goals and expectations Effectively manage and maintain a large pipeline of prospective customers, and maintain acceptable levels of conversion Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines Process finance deals accurately and fairly through financial sources to secure funding Perform needs assessments, overcome objections and manage the expectations of customers Other duties may be assigned Hours This role will primarily work within normal business hours which are currently 7AM - 7PM (MT), Monday through Friday (hours of operation subject to change in the future). In addition, you will be required to work at least one Weekend shift (Saturday or Sunday) every four weeks, during the hours of 8AM to 5PM (MT). In exchange, you will receive a flexible day off to make up for working the weekend shift.