Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: We are seeking a Manager, Professional Services to lead a team in successfully implementing BlackLine solutions while achieving team goals. The ideal candidate will have strong communication and customer management skills to foster positive relationships with both employees and customers. This role requires a self-starter who excels in a fast-paced, dynamic environment. You'll Get To: Lead a high-performing team of consultants to achieve billable utilization and revenue targets, departmental goals, and project success, while ensuring adherence to internal processes. Oversee multiple concurrent BlackLine implementation projects, seamlessly integrating solutions with customer systems and processes. Serve as a hands-on manager, implementing a personal portfolio of projects and maintaining a billable utilization target. Attract, develop, upskill and retain top talent, fostering a collaborative and productive team environment. Serve as the primary point of contact for customers and partners, managing project timelines, escalations, and providing expert guidance on best practices. Ensure successful project outcomes by offering strategic recommendations and support to both the team and other customer service departments. Maintain strong customer relationships through proactive communication, follow-up, and timely responsiveness. Continuously improve and streamline implementation processes by updating documentation and developing new processes and procedures. Collaborate effectively with BlackLine teams across product, sales, and customer success to drive alignment and ensure a cohesive customer experience. What You'll Bring: Salary Range: USD $120,000.00/Yr. - USD $151,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.