This position manages and maintains Optum Serve Active Directory (AD) domains to support business operations. Responsibilities include: Providing mentoring and leadership of IT projects involving technology and product evaluation, implementation, deployment, and troubleshooting. Acting as a subject matter expert (SME) of AD, Zero Trust architecture, Group Policy Objects, LDAP, and other directory services. Architecting, implementing, and operating systems infrastructure applications, platforms, and cloud services within OSIT IAM’s portfolio. Ensuring efficient, balanced, secure, and uninterrupted operation of all services. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Technical lead on IT projects involving technology and product evaluation, implementation, deployment, and troubleshooting assigned by OSIT IAM manager. Mentoring other team members for successful deployment, maintenance, and management of application services and systems. Troubleshooting issues dealing with IT services that leverage AD. Excellent interpersonal skills and avid collaborator, thriving on frequent contact with teammates, supervisors, and a diverse population of stakeholders. Solid understanding of IT operations and their related dependencies. Collaborating with the compliance team to ensure all technology systems meet legal and regulatory requirements, including ATO boundaries. Monitoring, troubleshooting, and resolving issues promptly to ensure system reliability. Completing ServiceNow requests for backup and recovery within determined SLAs. Managing and serving as a participant or backup in the 24x7 on-call rotation, ensuring continuous support. Utilizing enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Continuously evaluating emerging trends to drive improvement and strategic innovation. Assessing new product research and assessment and process improvements within OSIT IAM. Providing guidance for security procedures to ensure company and customer data security. Creating, reviewing, and approving IT SOPs. You’ll be rewarded and recognized for your performance in an environment that will challenge you and provide development for other roles you may be interested in.