Figma
A design platform for teams who build products together.
Manager, Software Engineering - Observability
Location
United States
Posted
5 days ago
Salary
Not specified
No structured requirement data.
Job Description
As the Engineering Manager for Observability, you will lead a team of five engineers responsible for shaping the future of visibility and efficiency at Figma.
Lead and grow a team of engineers responsible for the reliability, scalability, and evolution of Figma’s observability and cost engineering platforms
Own and operate Figma’s core observability stack, including vendor platforms such as Datadog, ensuring high availability, strong data quality, and effective signal-to-noise across metrics, logs, and traces
Define and drive the technical strategy for instrumentation standards, observability libraries, agents, and operators used to monitor internal and external facing services
Explore and implement innovative, AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation
Establish clear frameworks for cost attribution, budgeting, forecasting, and alerting across infrastructure and observability spend, enabling teams to make informed tradeoffs
Partner with infrastructure, product engineering, finance, and security teams to improve visibility into system health and cost efficiency at scale
Lead initiatives to optimize observability footprint and spend, balancing depth of insight with performance and cost considerations
Coach and mentor engineers through career development, performance feedback, and technical leadership, fostering a culture of ownership, collaboration, and high quality execution
Job Requirements
- 4+ years of experience leading infrastructure, observability, or platform engineering teams, with a track record of delivering highly reliable production systems
- Deep hands-on experience with modern observability platforms (e.g., Datadog, OpenTelemetry) across metrics, logs, and distributed tracing
- Strong understanding of distributed systems, instrumentation best practices, SLO design, and incident response workflows
- Experience driving cost transparency and accountability initiatives, including cost attribution, budgeting, forecasting, and alerting in cloud environments
- Demonstrated ability to set technical direction, drive cross-functional alignment (Engineering, Finance, Security), and make sound architectural decisions in complex environments
- Experience designing or evolving company-wide observability standards, shared libraries, and agent/operator-based integrations
- Background in cost optimization for infrastructure or observability tooling, including vendor negotiations and usage modeling
- Experience applying AI or machine learning techniques to anomaly detection, root cause analysis, or operational automation
- Familiarity with OpenTelemetry and modern instrumentation frameworks across multiple programming languages
- Experience scaling and mentoring high-performing engineering teams through platform expansion or significant architectural change
Benefits
- Equity to employees
- Competitive package of additional benefits, including health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- Learning & development stipend
- Work from home stipend
- Cell phone reimbursement
- Sales incentive pay for most sales roles
- Annual bonus plan for eligible non-sales roles