Northwestern Medicine
What makes us better, makes you better.
Program Manager, Information Services
Location
Illinois
Posted
39 days ago
Salary
$50.6K - $68.3K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Provide leadership and guidance for the use of NMHC standard project management and process improvement methodologies
• Manage project lifecycle of initiate, plan, execute, close, complete projects including IT value measurement definition
• Assists in the organizational development and enhancement of project/process management competence
• Develop educational, coaching and mentoring programs necessary to support the adoption of NMHC project and process methodologies
• Leads comprehensive planning efforts necessary to establish measure, enhance and report organizational management performance
• Participate in regular project review meetings where status on milestone performance, issues, project changes and budgets are communicated
• Establish and execute effective and efficient communication mechanisms which enable continuous exchange of ideas and information, regulation/project developments among team members, NMHC Executives (sponsors) and vendor partners
• Selects and/or establishes the necessary policies, methodologies, procedures and practices to support process and project managers
• Establish and maintain effective communications within the Agile Office and broader organization report program and project status
• Provide assessment and report of overall portfolio performance to various executive groups
• Leads selection and/or development of appropriate organizational standards for software tools necessary to support successful project management, budget reporting and resource allocation
• Leads development and maintenance of appropriate project infrastructure, tools and/or methods necessary to communicate and coordinate project detail and status
• Ensure the development and management of individual project budgets; serve as a primary resource to individual project leaders for budget planning, particularly the annual capital planning and submission process
• Demonstrate the ability to work with the technical and applications teams to develop project tasks, work effort required for these tasks, and define a work schedule with planned dates
• Demonstrate the ability to ‘get things done’, effectively directing the execution of the project office function to support the achievement of successful, on-time and on-budget delivery of IT commitments
• Demonstrate the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate
• Conduct process assessments, identifying non-value-added activities
• Develop and execute plans to improve these processes using NMHC process improvement methodologies (DMAIC)
• Unquestionable integrity, credibility and character with demonstrated high moral, ethical behavior
• Participate in and/or support relevant IT benchmarking, survey and specific research activities as well as subject matter related educational seminars and events
• Support the development of executive level presentations that are related to initiatives
• Be responsible for understanding vendor contracts with NMHC to ensure vendor compliance to project schedules, contractual agreements and compliance with NMHC standards
• Maintain central file of active vendor contracts
• Participate in the NMHC capital and operating budget planning process
• Proficient knowledge of budget preparation, budget management and budget change control
Job Requirements
- Bachelor's degree or equivalent experience
- 5 or more years of experience in Information Services management or project management
- Demonstrated process improvement and analysis skills
- Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
- Excellent team building and problem-solving skills
- Excellent verbal and written communication skills
- Outstanding coordination, facilitation, consultation and conflict resolution skills
- Ability to work in a complex, cross-organizational system
- Demonstrated analysis and problem-solving skills
Benefits
- tuition reimbursement
- loan forgiveness
- 401(k) matching
- lifecycle benefits
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