Customer Service Associate
Location
Pennsylvania + 1 moreAll locations: Pennsylvania, Washington
Posted
12 days ago
Salary
$38.9K - $64.2K / year
Job Description
Job Requirements
- Bachelor’s degree or equivalent work experience
- Knowledge of Group Insurance and/or related industry products and services preferred
- Strong organizational and prioritization skills with the ability to manage multiple responsibilities in a high-volume, deadline-driven environment
- Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organization
- Proficiency in Microsoft Office with knowledge in Excel
- Demonstrated curiosity and commitment to continuous learning and process improvement
- Minimum of 3 years of Insurance experience (a plus)
- Experience with high-volume transaction processing (a plus)
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- Leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
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