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Staff Order to Cash Business Systems Manager
Location
United States
Posted
19 days ago
Salary
$150K - $200.5K / year
Seniority
Lead
Job Description
Job Requirements
- 6–10+ years in systems management, internal tools/product, or business systems product ownership in high‑growth B2B SaaS with both PLG and sales‑assisted motions
- Prior work with GTM and/or finance‑adjacent systems, including Salesforce and a CPQ platform (Salesforce CPQ, DealHub, or similar) plus exposure to ERP/billing (e.g., NetSuite)
- Demonstrated success simplifying complex quoting, approval, or O2C workflows in a fast‑paced environment with frequently changing pricing and packaging
- Strong understanding of SaaS GTM and OTC (quoting, discounting, approvals, contracting, billing models, renewals, amendments, expansions) and how PLG funnels, self‑serve subscriptions, and in‑product upgrades connect to CRM, CPQ, billing, and revenue reporting
- Comfortable working with system concepts such as data models, integrations, and APIs, and collaborating closely with engineers and architects to make pragmatic trade‑offs
- Ability to analyze data (e.g., funnel metrics, cycle times, error rates, conversion by motion) to drive prioritization and measure impact
- Proven track record owning a roadmap and driving cross‑functional alignment across Sales, Growth/PLG, Pricing & Packaging, Deal Desk, Finance, Legal, and Engineering
- Exceptional written and verbal communication, with the ability to clearly explain complex systems and trade‑offs to both executive and frontline audiences
- Strong influencing skills and executive presence; able to align senior stakeholders on priorities and path forward without direct authority
- Bias for action and comfort with ambiguity; you bring structure to messy problem spaces and move initiatives forward
- User‑obsessed mindset with a strong sense of ownership over the seller, approver, and internal stakeholder experience
- High standards for quality and control, balanced with pragmatism and an iterative approach to shipping improvements.
Benefits
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
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