• Creating and establishing the product vision for this business line and ensuring alignment with business objectives • Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought • Establishing, aligning and tracking KPIs to ensure that technology investments in this area achieve the impact and ROI expected • Identifying and implementing the most suitable vendor solutions, through a transparent and rigorous approach, which includes putting together RFPs and managing the selection process • Working closely with the Engineering team on in-house product development to deliver high quality tech products that address the business’s needs • Championing the voice of the user and establishing forums for feedback from the business • Partnering with business leaders and key stakeholders and representing technology in relevant internal and external forums • Influencing and negotiating with vendors to obtain the best quality products and service, as well as favourable terms, and holding them to account • Developing relationships with key industry partners in agency lending, such as Fannie Mae and Freddie Mac, and engaging with them regularly on technology • Staying connected to the broader technology organization, within Capital Markets and across JLL, and identifying opportunities to leverage existing products