9Spokes

An industry-leading platform transforming data into actionable insights for FIs, fintechs and their business customers.

Product Growth Manager

Growth MarketingGrowth MarketingFull TimeRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglish

Job Description

• Lead the product contribution to sales cycles – join key prospect and customer meetings to run discovery, tell the product story, demo workflows, and confidently handle FI-specific objections. • Track FI market, regulatory and competitive trends – continually scan the landscape and distil what matters for our platform, feeding insights into product decisions and go-to-market plans. • Own the FI product narrative and positioning – craft clear, differentiated value propositions that translate features into bank-ready outcomes (risk reduction, control, efficiency, CX) in authentic “bank speak.” • Design FI-relevant solutions and use cases – package capabilities into coherent workflows and propositions tailored to different FI segments and personas (risk, ops, digital, IT). • Own core product sales enablement – work closely with the Content Marketing Specialist to create and maintain decks, battlecards, talk tracks, and other assets that keep the field aligned on positioning and differentiation. • Act as product subject-matter expert – understand the platform architecture and integration patterns at a conceptual level, quickly assess feasibility of asks, and translate market needs into structured requirements for the Product team. • Represent the roadmap externally and land new features – communicate the roadmap credibly to FIs and ensure releases are launched with FI-aligned messaging, use-cases, and supporting enablement. • Identify and shape strategic partnerships – map the surrounding vendor ecosystem, spot partnership opportunities, and evaluate candidates through a bank’s lens (value, risk, security, governance, operational fit). • Define joint propositions and co-GTM with partners – design integration concepts and joint value stories, and work with Marketing and partners to deliver campaigns and collateral for FI buyers. • Provide commercial and segment insight – contribute to pricing, packaging, deal phasing, and target segment choices, framing propositions in terms of ROI, cost avoidance, risk reduction, and strategic fit. • Contribute to product roadmap – collaborate closely with the NZ based product team, providing market and competitive intelligence, as well as prospect/customer feedback to inform future product iterations. • Bridge Product, Sales, Marketing and customers – align internal teams and FI stakeholders on goals, timelines and constraints, design phased approaches (pilots, limited scope) and manage the tension between internal pace and governed FI change. • Act as an internal FI evangelist and credible senior voice – raise organisational understanding of FI realities and best practice, influence priorities through data and insight, and show up as composed, well-informed and trustworthy in high-stakes forums.

Job Requirements

  • 3+ years experience launching digital products to market.
  • Proven experience in the research & development of ICP and Product market fit, preferably of a software product.
  • Deep domain knowledge of the North American Banking/Financial Institution industry, prior experience in the industry is essential.
  • Confidence demonstrating software products in Sales and Customer calls.
  • Knowledge of different product distribution channels and a bias for long-term strategy.
  • Understanding of the Product Development lifecycle from discovery to delivery.
  • Excellent communication skills (written, verbal, spoken and understanding) and presentation skills, comfortable presenting and representing the 9 Spokes Brand.
  • Strong relationship management and interpersonal skills, building rapport with all levels of seniority internally and externally.

Benefits

  • Customer Feedback Loop
  • Remote Work Options
  • Regular Training and Feedback

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