We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
UX/UI Designer
Location
United States
Posted
5 days ago
Salary
$78K - $100K / year
Job Description
Job Requirements
- The Team You Will Join
- The MetLife Marketing organization is evolving to enable our Next Horizon strategy. The organization has outlined a new vision - to be a customer-centric and data driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity.
- The organization is on a journey to create a high performing team enabled by a set of modern capabilities. This will require us to change the organization's expectation of marketing as well as shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with predictable contribution to enterprise value, 2) efficiency/effectiveness through a data driven DNA, 3) capability maturity leading to sophisticated technical and strategic capabilities and 4) talent alignment to enable a modern, agile marketing organization that nurtures, develops, and attracts top talent.
- Within Global Marketing & Communications, the Customer Experience (CX) team is the CX Center of Excellence and Execution for the MetLife enterprise. The team is responsible for defining principles, standards and assets for digital experiences at MetLife. Its team members are embedded into agile teams established around products or customer journey-based value pools, where they collaborate with cross-functional partners to efficiently deliver customer-centric experiences focused on delivery of customer and business value.
- The Opportunity
- As a member of the Global Customer Experience Design team, the UX/UI Designer will deliver design solutions for enterprise priority programs and support continuous evolution of design standards for MetLife.
- When working on specific priority programs, the UX/UI Designer will partner with CX Leads and Senior UX Designers, as part of a cross-functional team, to deliver high quality, customer-centered design by applying strong UX fundamentals, leveraging our design system, navigating complexity, and iterating based on feedback to create polished solutions. S/he will apply human centered design principles and UX heuristics, connect design decisions to user needs, and integrate insights and data into daily decision making. S/he will participate in all parts of the design process as a member of a multi-disciplinary team.