Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Under general supervision, investigates, evaluates, and settles auto theft claims based upon theft-related damage of recovered vehicles and current value of un-recovered vehicles. Claims are typically resolved within a 30-day period because of the volatile nature of auto theft. Investigate total theft claims by obtaining relevant loss information such as statements, police reports, and driving records. Research history of vehicle, past losses, lien holders, etc. Coordinate retrieval of recovered vehicles with tow yards, repair shops, and/or appropriate authorities. Set up inspection or property evaluation with appraisal department for reimbursement/repair of damage. Coordinate disposition of total loss vehicles with salvage department. At Mercury, we believe in nurturing growth, making time to have fun, and working together to make great things happen.