• Develop in-depth understanding of the Censis product suite; a SaaS based end to end solution. This includes CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules. • Develops implementation strategies; identifies and evaluates installation problems. • Trains clients on all features and benefits of Censis products. • Builds enthusiasm and excitement for the product. • Provides demonstrations and in-services as needed at client sites and virtually. • Completes training checklists, daily reports and implementation reports needed during implementation. • Participates in software upgrade training. • Identifies installation problems, software bugs and /or necessary software modifications to Product Development. • May assist with installing and uninstalling hardware during operational readiness validations. This may require the ability to physically lift up to 25 lbs. • Establishes and maintains client satisfaction during the implementation training process. • Actively participates in any project task required. • Responsible for maintaining expertise in hardware installation and/or troubleshooting including but not limited to PC’s, printers, label printers, scanners, PDA’s, etc. • Proactively learns new features for all Censis products. • Demonstrates great attention to detail in the building container definitions. • Competent in both electrochemical and laser marking technologies; mark and identify/commission instruments. • Demonstrates competence in Adobe, Word, and Excel to convert and/or prepare customer count sheet data for upload. • Completes annual performance review. • Completes performance and development goals. • Internal Support of other Departments as required/assigned; performs other duties as required. • May be required to work weekend or overnight shifts. • If not previously certified as a sterile processing professional, will work towards the Certified Central Sterile Vendor Partner (CCSVP) certification to prove knowledgeable in the Sterile Processing environment. • Travel requirement up to 75%. This includes travel to different facilities on a weekly basis from Monday to Friday.