Atlassian

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Senior Solution Consultant - Cloud Platform

Threat Intelligence SpecialistSecurity AnalystFull TimeRemoteTeam 11,000Since 2012Company Site

Location

United States

Posted

45 days ago

Salary

Not specified

No structured requirement data.

Job Description

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions Identify and promote opportunities for service and product expansion within a client’s organization Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Job Requirements

  • 6-8 years of experience within SaaS companies
  • Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc. Background in SaaS based-architectures, integration methods, and associated security considerations Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
  • Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
  • Background in SaaS based-architectures, integration methods, and associated security considerations
  • Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
  • 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
  • You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication.

Benefits

  • Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
  • Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

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