Internova Travel Group logo
Internova Travel Group

Internova Travel Group delivers expertise to corporate, leisure, and luxury clients through its 6,000+ company-owned, affiliated, and franchised travel agencies

International Rate Specialist

Customer SupportCustomer SupportFull TimeRemoteCompany Site

Location

United States

Posted

20 days ago

Salary

Not specified

No structured requirement data.

Job Description

ALTOUR is looking for an experienced Corporate Travel professional to assist ALTOUR agents in ensuring that all international reservations are confirmed at the lowest possible fare, utilizing technical knowledge of air fare construction as well as Altour contracts, whilst seeking to maximize revenue with every transaction. The ideal candidate will thrive in a fast-paced team environment, have ticketing experience in both domestic and international travel and understand airline contracts and reservations. The schedule would be 10 AM - 7 PM EST. Review all International reservations to ensure the lowest air fare is confirmed for our ALTOUR clients Review alternative air fare quotes, utilizing Altour contracts where appropriate Adopt a ‘creative’ approach to reducing air fares using techniques such as: Split ticketing Around the world or circle fares Combining trips Bulk & net fare usage Analyzing codeshare pricing variations Making use of corporate or entertainment deals Split ticketing Around the world or circle fares Combining trips Bulk & net fare usage Analyzing codeshare pricing variations Making use of corporate or entertainment deals Reviewing these ideas with the International Rate Desk in UK when required Demonstrate a very high knowledge of SABRE GDS entries & formats, with particular reference to pricing entries Field questions from agents on formats and faring as well as providing a degree of product & industry knowledge Provide clear, concise & timely responses via email to our internal clients with accurate cost saving & commission earning advice Show intent to improve ticket (and by default, Altour) revenues at every opportunity Demonstrate good time management skills in prioritizing urgent requests Show an aptitude for familiarization with Altour air contracts & interpretation of associated tables & grids Assist our agents in reissue & refund procedures & calculations Provide assistance with regards debit memo analysis and resolution Display a good awareness of airline developments, especially those relating to Altour deals Liaise with the UK IRD for UK net fare & ticketing assistance when needed Support co-workers when asked for assistance in rate related problem solving Assist in special assignments and projects as needed A good understanding of NDC (pricing and fulfillment)

Job Requirements

  • High School Diploma or equivalent
  • Travel School certified or A.S. Degree in Travel/Tourism preferred. GDS Certification a plus
  • 5 years minimum Corporate Reservations experience
  • Must be proficient in Sabre and Amadeus
  • Detail oriented, work well in a fast-paced environment and have excellent multi-tasking abilities
  • Regular and dependable attendance and punctuality are required

Benefits

  • Choice of two medical plans and two dental plans
  • Vision insurance
  • Flexible spending accounts (FSAs)
  • Company-paid life insurance and AD&D
  • Optional additional life insurance and AD&D
  • Disability insurance
  • Paid parental leave
  • Paid time off
  • 401k Plan with company match
  • Discounted employee travel options
  • Access to LinkedIn Learning webinars and courses
  • Discounted pet insurance and auto, home, & renters insurance

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