This role involves engaging with health plan members primarily online to help close gaps in care. Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection Be part of efforts to visit millions of people nationwide, providing connections to the right care for unique needs Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month Execute a strong visit completion rate, consistently pacing 220+ completed visits per month Maintain training, affiliation, and compliance with Video Visit requirements (regular training required) Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s) Consistently engage with regular manager, team, and clinical meetings Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs) Maintain board certification Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred) Able to obtain and maintain multi-state licenses in coverage area, as required