• Manage leadership and team calendars. • Schedule client meetings and internal calls. • Coordinate workshops and Zoom sessions. • Handle light personal scheduling tasks (travel, appointments). • Answer inbound calls and route appropriately using RingCentral. • Make outbound calls to clients and prospects in a conversational, non-sales manner. • Respond to client emails and inquiries promptly and professionally. • Maintain consistent follow-up processes. • Update and manage records in Salesforce. • Maintain accurate notes, client statuses, and task tracking. • Organize Gmail and Google Drive files. • Ensure documentation and communications are logged properly. • Manage Instagram and Facebook inboxes. • Respond to inquiries and messages (no graphic design required). • Maintain professional and consistent brand communication. • Execute established workflows and SOPs. • Support team members with organization and task tracking. • Ensure processes are followed and deadlines are met.