• External Partner Coordination. Assist managing third-party QA teams and group testers by setting priorities, tracking performance metrics, and ensuring high-quality output. • Test Strategy & Documentation. Assist in developing comprehensive test plans and maintaining accurate reporting systems to track the lifecycle of a bug from discovery to resolution. • Data & Database Integrity. Oversee Jira health through regular database cleanup and maintenance, ensuring all project data remains organized and actionable. • Release & Build Management. Direct the deployment process, ensuring that daily builds are successfully delivered to all internal and external stakeholders. • Technical Investigation. Perform hands-on daily testing for high-priority titles and conduct independent "deep-dive" investigations into complex community-reported issues or hard-to-reproduce bugs. • Communication & Support. Act as a central point of contact for QA inquiries, while supporting Senior Coordination by managing meeting agendas, action items, and automated test reviews.