• Lead end-to-end visual and UX design for complex website projects, from discovery through launch, setting a clear design direction and guiding clients and internal teams toward confident decisions. • Create accessible, user-centered solutions including wireframes, user flows, UI designs, high-fidelity prototypes, and scalable design systems that support long-term consistency. • Present and defend your work clearly and confidently, explaining your thinking in simple terms and standing behind your recommendations. • Plan and facilitate discovery workshops, translating research and insights into practical UX deliverables such as sitemaps, user journeys, and personas. • Collaborate closely with Content Strategists, Developers, and Project Managers to ensure solutions are cohesive, technically sound, and delivered as intended, including reviewing work during development. • Represent Creative Services in client pitches and throughout the sales process, helping win new work through strong design thinking and presentation. • Contribute to Kanopi’s marketing and thought leadership efforts through webinars, presentations, and other public-facing opportunities.