This is a full-time position, based in the U.S. The role is currently fully remote but may require occasional in-person meetings and events in the future. Achieving agreed-upon sales targets and outcomes Identifying and interacting with new potential Crimson customers Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture Presenting and promoting Crimson products as per the company's sales process to prospective families Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals Consistent and timely onboarding of new clients to the Student Success Manager team Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering Expediting the resolution of customer problems and complaints to maximize satisfaction Continuously improving sales techniques and enhancing industry knowledge Hosting or attending some sales oriented marketing events (mostly online) when necessary Maintaining effective communication with the Accounts team to ensure timely payment of accounts Providing feedback and suggestions on how to improve sales processes Being a proactive contributor to a generous, close-knit high-performing team