As a Benefits Technology Administration Manager at OneDigital, you will be expected to lead a Benefits Technology team. This role has direct responsibilities for leading people, analysis, design and project management of new operational initiatives. Maintain a deep understanding of the product and be an effective stakeholder Serve as point of escalation for escalation issues Own forecasting and prioritization for benefit technology amongst your team Collaborate with engineering and product development teams Monitor workloads and workflows to ensure service deliverables are met Responsibility for staffing and performance management Conduct staff training, development and mentoring to bring about growth of knowledge and performance outcomes Analyze performance outcomes Design and manage detailed project plans and communicate results at agreed upon intervals Build relationships with internal departments to facilitate successful solutions Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practices to strengthen organizational and technical knowledge Meet or exceed department goals as defined Complete other duties and projects as assigned