• Configure, deploy, and maintain enterprise storage hardware and software solutions. • Implement backup and recovery, disaster recovery, data protection, storage consolidation, and performance solutions in accordance with ITSM processes. • Execute storage optimization activities, including upgrades, performance tuning, and system audits. • Serve as a trusted technical advisor to government customers and internal delivery teams. • Advocate customer storage and infrastructure requirements throughout planning and execution. • Partner with Government IT engineering and architecture teams to ensure continuity of storage solutions across customer sites and data centers. • Provide technical consultation on enterprise storage architecture and operational solutions aligned to customer requirements. • Perform requirements analysis and collect technical details to accurately assess customer environments. • Integrate storage platforms into existing IT Service Management (ITSM) data center services and workflows. • Advise on ITSM-aligned best practices to improve storage operations, reliability, and supportability. • Interpret and deliver enterprise storage assessments, including objectives, data collection, analysis, and reporting. • Perform other duties as assigned.