• Provides urgent health care via telephone and tele video modalities to patients • Develops and implements clinical plans of care for adult patients facing chronic and complex conditions • Gathers history and physical exam and diagnostics as needed • Identifies and closes gaps in care • Meets the patient’s and family’s physical and psychosocial needs • Educates patients and families about medication usage, side effects, illness progression, diet, and nutrition • Maintains contact with other clinical team members and other medical providers to coordinate optimal care and resources • Maintains patient medical records and medical documentation • Participates in continuing education as required by state and certifying body • Prescribes medication as permitted by state prescribing authority