Booking & Client Services Coordinator

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

39 days ago

Salary

Not specified

No structured requirement data.

Job Description

In this role, you'll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours. Support clients with booking flights, hotels, cruises, and tailored holiday packages. Communicate professionally via email, phone, and online chat. Research destinations, offers, and travel options to suit each client's needs and budget. Prepare personalised travel itineraries and simple proposals or quotes. Resolve booking questions and provide solutions quickly and efficiently. Maintain accurate client details and booking records. Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Friendly, professional manner with strong attention to detail.
  • Self-motivated, organised, and able to work independently.
  • Confident using computers, email, and online tools.
  • Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.
  • Quiet workspace suitable for client conversations.

Benefits

  • Fully remote work from home anywhere.
  • Flexible schedule to fit around your lifestyle.
  • Access to exclusive travel perks and discounts.
  • Full training and continuous support provided.
  • Friendly, collaborative team culture.

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