Because health is personal

Solutions Architect

ArchitectArchitectFull TimeRemoteTeam 1,001-5,000Since 2023H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

39 days ago

Salary

$100K - $120K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Design comprehensive solutions: Develop end-to-end solution architecture for health plans administered through TPA platform, keeping end user experience top of mind throughout design process. • Assess current operations: Map and evaluate current-state systems, tools, data flows, and operational processes across TPA organization to identify fragmentation, gaps, redundancies, and streamlining opportunities. • Create future-state vision: Design integrated architecture that unifies workflows across claims, eligibility, billing, reporting, customer service, platform, and product teams for optimal efficiency. • Enable operational teams: Ensure operational teams including member services, billing, and claims have resources and knowledge needed to support solutions after go-live. • Partner cross-functionally: Collaborate closely with Account Management, Product, Implementation, and System Configuration teams to ensure smooth delivery of promised services and seamless execution.

Job Requirements

7+ years experience in healthcare, TPA operations, product, systems architecture, implementation, or related fields
Experience mapping complex processes and building end-to-end workflow designs
Strong ability to translate ambiguous internal needs into structured, actionable solution designs
Proven success influencing without authority in matrixed environment
Excellent communication skills including facilitation and documentation abilities
Strategic thinking with ability to bridge client needs, product capabilities, and operational execution
Strong cross-functional collaboration and partnership abilities with Account Management, Product, Implementation, and System Configuration teams
Analytical and assessment skills for identifying fragmentation, gaps, and optimization opportunities across complex TPA systems
User experience focus with commitment to keeping end user perspective central to all solution designs
Ability to unify fragmented workflows and create integrated architectures that streamline operations

Benefits

Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life, not the other way around
Financial security that makes sense: Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
Unlimited PTO policy because rest and recharge time is non-negotiable
Benefits effective day one—because you shouldn’t have to wait to be taken care of