The CRM Data Specialist performs data support activities through the complete and accurate collection, maintenance, manipulation, and reporting of student admissions data as well as clerical and administrative work related to processing student applications and reports. The Specialist quality assures all data entered by identifying and correcting discrepancies. Assist in the setting up and testing of the applications for Undergraduate and Graduate student audiences, including working with vendors and building Slate applications Facilitate and execute quality control measures for data integrity, resolving issues where needed Run import/export process for various mass data entry loads from third party systems and vendors; edit large data sets to ensure accuracy on uploads; bridge information on a daily basis from CRM to Banner and certify accuracy and integrity of the data; identify and report potential conversion problems, difficulties or challenges Assist with managing Operations student workers and task assignments Retrieve online applications and application credentials Complete document imaging, indexing, and data entry of application credentials; mark the proper notation on file folders; prepare files for the Registrar’s Office Back-up to maintaining and disseminating the Weekly Report Oversee the smartsheet ticketing system and automation of rules Troubleshoot and resolve minor bridge issues between Slate and Banner Monitor filing system and inventory needs, both internally and at the campus warehouse Responsible for back-up of telephone duties Back-up to entering enrollment deposits, reconciliations of monies received, and uploading applications into CRM Saturday hours (on a rotating basis with all other operations staff during academic year) Communicate frequently with outside vendors during implementation of data transmittal Run weekly discrepancy checks for data integrity Run monthly audits on mappings to ensure applications are being processed efficiently Perform imports and exports as needed, i.e., weekly ERA files, Raw data, etc. Open and disperse mail Sort, organize, and match application credentials of prospective students Perform other site and position specific duties as assigned