• Proactively conduct high-volume outbound outreach, including cold calling, to new and existing prospects. • Complete 60–80 outbound call attempts per day across targeted accounts and lead lists. • Engage prospects to introduce Sangoma’s solutions, resources, and services. • Qualify leads by identifying business needs, decision-makers, timelines, and use cases. • Schedule 8–12 qualified meetings or discovery calls per month for sales team. • Identify and generate qualified pipeline opportunities aligned with defined qualification criteria. • Route qualified leads and opportunities to Account Managers for follow-up and closing. • Assist prospects and customers with navigating Sangoma’s e-commerce platform when applicable. • Answer basic sales inquiries related to renewals, product capabilities, and pricing. • Capture and share prospect feedback to support sales, marketing, and product teams. • Maintain accurate activity, notes, and opportunity details in Salesforce. • Stay current on Sangoma’s product portfolio and Unified Communications, UCaaS, and VoIP technologies.