At INflow Federal, we’re not just building infrastructure—we’re shaping the future of national defense. We design and engineer secure, intelligent systems that empower mission success through the seamless integration of human insight and machine capability. With deep roots in Department of Defense (DoD) networks and a commitment to operational excellence, we deliver infrastructure that fuels advanced analytics, AI/ML, and data-driven decision-making at scale. Every project is an opportunity to tackle complexity head-on and build solutions that make a real-world impact. Join INflow and help lead the charge toward a smarter, more connected defense landscape. About This Position: This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators. What We Are Looking For? · Knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. · Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. · Fundamental understanding of the OSI Model is required. · Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. · Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. · Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN · Accelerators and associated technologies is highly desirable. · You will be part of a Team of Network Technicians and Engineers. Job Responsibilities Handles outage and maintenance tickets servicing more than 20000 users through onsite and remote troubleshooting assistance for layer 1 – 3 issues, hardware installations of new and upgraded routers, switches, COMSEC/TACLANES, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WANX’s, device configurations and reconfigurations, and LAN/WAN outage recovery. Troubleshooting outages and resolve network related issues. Local element for COMSEC – given briefings on troubleshooting TACLANES, Trained to re-key the TACLANES. Install and upgrade network devices and components. This includes switches, routers, and network monitoring devices. Expected to understand, implement, and follow processes in accordance with current policies and procedures. Performed escalation and additional tasks as directed. Investigate, resolve, documente, and reporte the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk. Skills The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, good written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Good customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills with severs and Cisco devices are a Plus. Experience, Education & Certification Requirements Clearance Requirements Minimum of a DOD Secret clearance is required to perform in this position. About INflow Federal Founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions in Network Modernization, Cybersecurity, and Data Modernization to support Joint Force operations across 20+ states. We’re proud to serve customers like the U.S. Navy, Marine Corps, and other federal agencies. Our strength comes from our people—especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead—driving smarter, faster, and more secure outcomes. Citizenship Requirements * Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment. Other Notes - Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer. Other: - Candidate must have the ability to lift up to 50 lbs. Must have willingness to perform duties not listed in the job description as required by INflow and our customer. Equal Opportunity Employer Diversity and Inclusion INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.