Since 1984, the award-winning company has been leading the industry with innovative custom design and a unique selection of finishes, colours, and accessories. California Closets transforms spaces with its comprehensive range of design solutions for virtually every area of the home, ranging from reach-in and walk-in closets, to kitchen pantries, home offices, garages, media centres, and more. With a highly-skilled team of design consultants and artisan installation technicians, as well as stunning custom designs, California Closets can create your perfect dream space. Whether you live in a condo, townhome or a West Vancouver residence, discover why California Closets is one of Vancouver’s premier closet organizing companies.
Product Owner, Digital Experience
Location
Arizona
Posted
23 days ago
Salary
Not specified
Job Description
Job Requirements
- Set the vision for the product and create a roadmap for its development.
- Define and communicate the overall product vision and goals to development teams and stakeholders.
- Directly manage a team of web content producers ensuring they meet performance standards and being developed for success.
- Intake requests, gather and document business requirements from stakeholders, customers, and market research.
- Create and manage a clear, prioritized product backlog of features, enhancements and roadmap items.
- Create business requirements and user stories, review with business leaders and ensure alignment with acceptance criteria and product vision.
- Prioritize features based on customer & stakeholder feedback, business goals, and market trends.
- Conduct competitor research to identify opportunities and inform product direction.
- Coordinate with the Technology Program Manager to build and maintain a product roadmap that outlines timelines for feature releases and strategic initiatives.
- Manage the distribution of workload and performance of the Content team to ensure all website content changes are executed timely and as expected.
- Collaborate with SEO, digital and brand management, agencies and vendor partners to ensure all content is SEO optimized and accurately represent the brand voice.
- Coordinate website feature and content launches with marketing, operations, and IT teams as well as contracted agencies and vendors.
- Jointly own stakeholder communications with the Sr. Director, Brand Experience & Service Delivery ensuring roadmap updates and priorities are communicated timely.
- Make timely decisions on scope changes, trade-offs, and priority shifts to maximize product value.
- Develop and maintain website performance reporting, gather and analyze customer feedback and provide insights that guide product, marketing and service innovations.
- Advocate for ongoing improvements in user experience, personalization, content, and performance.