Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high-quality audiences into a single connected research cloud. Founded in 2018, Suzy is a real-time market research platform that aims to advance human understanding between consumers and enterprises everywhere at the speed of culture. Many of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Suzy has been recognized on Forbes’ list of America’s Best Startup Employers in 2021 and 2022, Inc. Magazine’s list of Best Workplaces of 2021 and 2022, BuiltIn Best Workplaces 2021 and 2022, and as a GRIT Top 50 Most Innovative Supplier in Market Research. Suzy is also a G2 High Performer, Leader, and Momentum Leader in 2022. Suzy has raised $100 million in venture capital funding from investors that include Bertelsmann Digital Media Investments, Foundry Group, H.I.G. Capital, North Atlantic Capital, Tribeca Venture Partners, Triangle Peak Partners, and Kevin Durant’s 35 Ventures. Learn more at www.suzy.com.
Senior Product Manager, Data & Intelligence
Location
United States
Posted
46 days ago
Salary
$185K / year
Seniority
Senior
Job Description
Job Requirements
- Define product goals, success metrics, and KPIs; measure adoption, performance, and business impact to drive prioritization decisions
- Identify opportunities to create differentiated data products that expand Suzy’s market position and revenue potential
- Discovery & User-Centered Design
- Lead continuous discovery with internal and external users to identify pain points, unmet needs, and opportunities for innovation
- Analyze data usage patterns and customer workflows to inform roadmap decisions and product improvements
- Ensure platform capabilities translate into intuitive, high-value user experiences
- Data, AI & Platform Enablement
- Own the curation, orchestration, and standardization of third-party data alongside customer and primary research data
- Partner with Engineering and Data Science to build scalable pipelines and models that fuse quantitative and qualitative data into a semantic knowledge network
- Evaluate, implement, and iterate on LLMs and other AI technologies to enable reliable, scalable AI-powered product capabilities
- Establish and operationalize data quality, governance, security, and compliance standards across the platform
- Commercialization & Partnerships
- Partner with Commercial teams to define data monetization strategies, packaging, and delivery models
- Evaluate, select, integrate, and manage third-party data vendors, including performance monitoring and cost optimization
- Support go-to-market efforts for new data and intelligence products in collaboration with Sales and Marketing
- Operational Excellence
- Monitor platform performance and reliability, ensuring >98% uptime and adherence to SLAs
- Triage errors, drive incident resolution, and maintain clear support documentation and self-service resources
- Collaborate cross-functionally to ensure smooth delivery from concept to launch and ongoing optimization
- Definition of Success
- Within this role, success is defined by:
- Delivery of a hyperscale data and intelligence platform that provides Suzy customers with deep insights in (near) real-time
- Successful creation and launch of differentiated data products that clearly set Suzy apart from competitors
- Examples of comparable market impact:
- PitchBook aggregated datasets
- Gartner Magic Quadrant–style proprietary frameworks
- Crunchbase Growth / Heat Scores
- Feedly Market Intelligence trend scoring
- Consistent platform reliability with >98% uptime
- Measurable increases in platform adoption, customer value, and revenue contribution
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