This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Product Adoption Specialist - REMOTE. In this vital role, you will guide a team of 10 specialists aimed at enhancing workflow integration and promoting multi-product adoption. The focus will be on designing scalable systems to improve customer engagement through well-structured programs and content. This position requires collaboration across various departments, ensuring that thousands of customers achieve optimal value from our services. Your leadership will be essential in transforming the team into a high-performing unit that champions customer journeys and drives measurable results. Assess and optimize the team of 10 specialists, including restructuring coverage and defining metrics. Design and implement a content strategy and programmatic engagement model (email campaigns, webinars, community engagement). Build and optimize dashboards through experimentation and automation for operational excellence. Ensure accessibility of adoption programs for customers throughout their journey, starting from Day 1. Collaborate with Onboarding, Customer Success, Product, Marketing, and Support for seamless customer journeys. Own and track multi-product adoption and workflow integration metrics. Drive measurable adoption lift and demonstrate ROI through data analysis. Foster a culture of experimentation while developing product knowledge and content creation skills within the team.